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FAQ
what renters frequently ask us
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what if I don't have a tow vehicle?Let us do all the work for you. Delivery starts at $150 and that includes delivery to your site with complete set up. Then once your trip is finished, we return to pack up and pick up the trailer.
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what type of items are in the trailer?We've set up each trailer with the basics so you don't have to bring everything plus the kitchen sink. Included is a pot with lid, pan, strainer, cooking utensils, paper plates, plastic utensils, paper towels, rv toilet paper, k cup coffee maker (no coffee), mugs, broom, outdoor mat and 2 camping chairs. Items not included: bbq grill, bed linens, pillows, towels.
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do I need to reserve my own campsite?Yes. We can help offer recommendations if needed.
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how much is the deposit and do I get it back?Security deposits for the travel trailers and RV are $1000. It is fully refundable within 3 days, pending no damage or additional fees are incurred.
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do the trailers have multiple a/c's?Yes, each trailer has two air conditioning units that can be manually controlled to your desired temperature. Keep in mind, rv air conditioners can only cool up to 20 degrees cooler than the outside temp. So in these Texas summers, be patient with the units.
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how do we check in to our rental?Once final payment is received, we will reach out to coordinate times. For delivered trailers, arrive after the scheduled set up time, check in to your campground and head over to a fully set up trailer. For pull & setup rentals, arrive to scheduled meet up place to pick up the trailer. Once hooked up, head out to your destination. Personalized walkthrough is available upon request.
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how do we check out?For delivered rentals, grab all your gear and lock the door behind you. Please leave the trailer as you found it. Dishes put away, trash taken out, etc. We take care of everything else. For pull & setup rentals, you will be responsible for dumping the tanks and packing up, pulling slides in and returning the trailer to us.
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do you allow pets?We do. Please do not leave pets inside unattended. If any pet damages occur, including evidence of pet urine or feces, you will forfeit your entire security deposit, and any excess damage will be charged to you accordingly. If any large amounts of pet hair are left upon return, you will be charged a Deep Cleaning Fee (at market rate) for this to be removed.
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do you have a list of rules or requirements to rent?We do! We have a comprehensive rental agreement you will need to sign in order to complete a reservation. You can view that here if you'd like to view it in advance.
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